Terms and Conditions of Sale (T&Cs)

Company with a capital of 1 000 euros
Head office in GENAY (69730)
N° SIRET : 822 693 263 00011
Email address : hello@chefdefile.com
General conditions of sale for products sold on www.chefdefile.com
Last update date 15/09/2021

Article 1 - Object
The present conditions govern the sales by the company Chef de File of specialized high-end clothing and accessories and Chef de File derivative products.

Article 2 - Prices
The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of order towards a country other than metropolitan France you are the importer of the products concerned.
Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not within the competence of the company Chef de File. They will be at your charge and are your entire responsibility, both in terms of declarations and payments to the authorities and competent bodies of your country. We advise you to inquire about these aspects with your local authorities.
All orders, regardless of their origin, are payable in euros.
The company Chef de File reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in effect at the time of validation of the order and subject to availability.
The products remain the property of the company Chef de File until full payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage of the products are transferred to you.

p>Article 3 - Orders
You can place an order :
• - On the Internet (CUSTOM and COLLECTION) : www.chefdefile.com
• For the CUSTOM part only: by mail to hello@chefdefile.com

The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order. The company Chef de File reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Validation of your order
Any order appearing on the Internet site www.chefdefile.com supposes the adhesion to the present General Conditions. Any confirmation of order involves your full and complete adhesion to the present general conditions of sale, without exception or reserve.
All the data provided and the recorded confirmation will be worth proof of the transaction. You declare that you are fully aware of this. The confirmation of the order will be worth signature and acceptance of the operations carried out.
A summary of the information of your order and these General Conditions, will be communicated to you in PDF format via the e-mail address of confirmation of your order.

Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made by credit card through the secure SSL SECURE SHOPPING system via Stripe.
The card is debited upon validation of the order for the COLLECTION part. For the CUSTOM part, payment is made by bank transfer, check or cash in two steps for orders over 1000 (one thousand) euros: 50% at the time of the order, 50% at the time of shipment (the total amount must be paid in one payment for orders under 1000 (one thousand) euros).

Article 6 - Withdrawal
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be of a nature to defeat the right of withdrawal.
The return costs are at your expense.
In the event of exercising the right of withdrawal, the company Chef de File will reimburse the sums paid, within 14 days of notification of your request by check or transfer.

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :
- The supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement of the consumer and express waiver of his right of withdrawal.
- The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.
- The supply of goods made to the specifications of the consumer or clearly personalized. (Special personalized editions (size or design), totally personalized products in particular)
- The supply of goods likely to deteriorate or expire quickly.
- The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
- The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
- The supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
- The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
- The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
- Transactions concluded at a public auction.
- The supply of digital content not provided on a material medium whose execution has begun after prior express agreement of the consumer and express waiver of his right of withdrawal.

Article 7 - Availability
Our products are offered as long as they are visible on the site www.chefdefile.com and within the limits of available stocks. For products not in stock, our offers are valid subject to production and delivery time by our factories, and if they are still in the catalog. In case of unavailability of product after placing your order, we will inform you by mail. We will propose you a solution or your order will be automatically cancelled and you will be refunded.

In addition, the website www.chefdefile.com (COLLECTION section) is not intended to sell its products in large quantities. Consequently, the company Chef de File reserves the right to refuse orders of more than 10 (ten) identical items on the COLLECTION part. Concerning the CUSTOM section, you will be guided by our sales representatives and we will respond to your requests as best we can.

Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page. In case of delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated. In accordance with the legal provisions, in the event of delay of delivery, you benefit from the possibility of cancelling the order under the conditions and methods defined in article L 138-2 of the Code of Consumption. If in the meantime you receive the product, we will proceed to its reimbursement and to the delivery costs under the conditions of the article L 138-3 of the Code of the Consumption. In the case of deliveries by a third party carrier or not, the company Chef de File can not be held responsible for late delivery due exclusively to unavailability of the customer after several proposed appointments or by delay in the delivery process of the third party carrier.

Article 9 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of the hidden defects, envisaged by articles 1641 and following of the Civil code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded. All claims, requests for exchange or refund must be made by mail, to the address "hello@chefdefile.com" within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions...). The shipping costs remain the responsibility of the sender, the shipment of the product is therefore the responsibility of the customer, then the responsibility of Chef de File if shipping a new product or a repaired product. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided in Article 6.

Article 10 - Responsability
The products offered are in accordance with current French legislation. The responsibility of the company Chef de File can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services that you plan to order. In addition, the company Chef de File can not be held responsible for damages resulting from improper use of the product purchased or its packaging. Finally, the company Chef de File cannot be held responsible for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in case of disputes
The language of this contract is the French language. The present conditions of sale are subject to French law. In case of dispute, the French courts will be the only ones competent.

Article 12 - Intellectual property
All the elements of the site www.chefdefile.com are and remain the exclusive intellectual property of the company Chef de File. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, the elements of the site whether they are software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written, oral and visual agreement of the company Chef de File (or its legal representatives (natural persons)).

Article 13 - Personal data
The company A&R ASSOCIATES ( Chef de File) reserves the right to collect personal information and personal data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. It may also be transmitted to companies that contribute to this relationship, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Chef de File and the RGPD.

Article 14 - Archiving Proof
The company Chef de File will archive the order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized records of the company Chef de File will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.